Dan Schilling, an experienced communications engineer and acoustics expert, took over the management of the Technical Sales Support Team (TSST) at TOA Electronics Europe GmbH on November 1, 2019. The team of consistently trained and experienced specialists of audio and especially voice alarm systems was thus supplemented by a TOA expert of many years' standing who has been in charge of TOA products and projects in South Africa for almost ten years.
The focus of the TSST's work is the support of TOA specialist dealers on all topics relating to pro audio sound solutions, fixed installations and voice alarms. The audio experts are available to all TOA partners and distributors telephonically as well as on site – also internationally. In addition, the Technical Sales Support Team provide the instructors for the specialist training courses. The team's expert knowledge thus benefits all customers in multiple ways.
"The provision of standard-compliant products is an essential element when it comes to safety-relevant technology. But safe products alone do not result in a correctly installed system. The installation of safety technology belongs in the hands of experts. Professional installers know that in case of doubt they would rather ask one more question – and we know that we have to answer this question 100% correctly. That is our standard by which we are measured," says Dan Schilling.
"We invest in our employees so that we can always find the right answer to safety-related questions. Our customers can be confident that we will provide them with the best professional advice," explains Managing Director Wolfgang Pein. "With Dan Schilling, we have been able to win an expert who is very familiar with our products and has a lot of experience in on-site installation. This knowledge will now be available to our partners as a further resource".